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Service Provider

Service Provider

Service Providers' success depends on delivering virtually limitless amount of bandwidth while maintaining 100% service availability. In this high-stakes connectivity environment, the Brocade Carrier Grade Ethernet solutions provide greater scalability, higher performance, and continuous operations - while also lowering costs through operational efficiency.

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For Service Providers, their network is their business.  100% network uptime, fast problem resolution, and immediate issue escalation are absolute business requirements.  Brocade takes these requirements seriously, having invested and designed the Brocade Technical Support infrastructure and processes to meet the unique needs of Service Providers.  Premier levels of support offer a personal, preferential and proactive approach to supporting business critical Service Provider environments. 

Brocade Premier Support offers Service Providers a dedicated Technical Assistance Center (TAC), providing accelerated access to advanced levels of Brocade Technical Support and a team of dedicated, senior support engineers with deep expertise in Service Provider environments.

Service Provider customers will benefit from Premier level features including:   

  • Proactive monitoring and fault management for problem avoidance
  • Priority access to Brocade expertise to expedite problem resolution
  • Single point of contact for critical situation management
  • 24x7 access to comprehensive support portal and flexible hardware support SLAs

Service Provider Resources

Browse a complete listing of all Brocade resources. View All Resources

Abstract:

Describes a joint Brocade-Occam Networks solution for lowering costs in provider networks while providing turn-key services to generate new revenue opportunities with a Brocade multiplay solution.

Abstract:

Veracity Networks leverages a highly scalable and reliable network from Brocade to increase its high-value commercial customer base while meeting voice, video, and data service demands of residential customers

Abstract:

Many services, such as mobile Internet and mobile TV, require high bandwidth, and current backhaul infrastructures are not optimized to handle this traffic. Advanced routers and switches from Brocade enable highly scalable designs for the eventual convergence of voice and data infrastructure that can deliver new multimedia services.

Abstract:

An overview of Virtual Private LAN Service (VPLS) and Virtual Leased Line (VLL) and Brocade solutions for deploying them.

Abstract:

In order to truly align the enterprise infrastructure strategy with business requirements, organizations must be free to choose the solutions that best meet their unique needs and based upon open standards, not proprietary, closed systems.

Abstract:

The Provider Backbone Bridges standard, IEEE 802.1ah, was developed to address the limitations of the Provider Bridges standard, IEEE 802.1ad, and to add additional capabilities sought by service providers.

Abstract:

The ability to transport Ethernet over different transport technologies raises the exciting proposition of Ethernet services not only in campus or metro networks but also at a global level.