Brocade solutions for Internet Exchange Points (IXPs) uniquely provide industry-leading density with wire-speed performance at low latency for any packet size, consuming less power and dissipating less heat than comparable solutions. The Brocade MLX Series is a powerful solution for IXPs, which explains why the largest Internet Exchanges utilize Brocade solutions to power their rapidly expanding businesses.
For Service Providers, their network is their business. 100% network uptime, fast problem resolution, and immediate issue escalation are absolute business requirements. Brocade takes these requirements seriously, having invested and designed the Brocade Technical Support infrastructure and processes to meet the unique needs of Service Providers. Premier levels of support offer a personal, preferential and proactive approach to supporting business critical Service Provider environments.
Brocade Premier Support offers Service Providers a dedicated Technical Assistance Center (TAC), providing accelerated access to advanced levels of Brocade Technical Support and a team of dedicated, senior support engineers with deep expertise in Service Provider environments.
Service Provider customers will benefit from Premier level features including